Wireless Connectivity Info

Wireless 4G-LTE/3G Broadband Internet

Includes an industrial grade wireless broadband 4G-LTE modem and router with fallback to 3G as well as an external high gain base station multi-band mobile broadband antenna for improved reception strength.

This system utilises an industrial grade 4G-LTE/3G wireless internet modem/router to connect to the internet. We can assist you with activating a mobile broadband data sim on the Telstra network through our recommended Authorised Telstra Mobile Dealer or alternatively you can arrange the activation of a sim card to your existing Telstra account via your own Telstra representative.

For ease of setup and installation we recommend our clients to activate one of our blank Telstra sims to their account so that we can pre-install the sim and test all system functionality prior to delivery. This enables you to simply unpack and mount the system and then turn it on to achieve instnt full remote system functionality.

All Australian ISP mobile data sims are compatible with our systems, although to obtain full remote access functionality it is recommended to use the Telstra Mobile Network.

International customers will need to source and install a 4G/3G broadband sim card from a local provider. The multi-band modem will connect to almost all networks around the world that use the normal range of frequencies.

Cellular Connection Frequencies include:
4G LTE FDD 800/ 900/ 1800/ 2100/ 2600MHz
UMTS/ HSPA/ HSUPA/ HSPA/ HSPA+/ DC-HSPA+ 850/ 900/ 1900/ 2100Mhz
Quad-band EGSM 850/ 900/ 1800/ 1900MHz

For Australian customers we recommend the Telstra Mobile Broadband netwrok to achieve the maximum coverage, speeds and connection functionality.

The cost of ongoing internet bandwidth costs are the customers responsibility to maintain separately to the cost of this system.

For international customers, our Multi-Band 4G-LTE/3G Modems work in most countries. We can send detailed instructions for installing your own sim card and configuring your internet connection. We will still pre-configure your router settings as much as we can before shipping the product. Full support via phone, email and skype is included to assist you with connection setup.

 

For full remote access functionality an internet connection with a publicly accessible IP address is required. Some mobile broadband services are setup by default with a non-public firewalled IP address, which would enable outgoing uploads but no remote access into the system. Most ISPs can provide a connection with a public IP address upon request. International clients are recommended to contact your local mobile broadband ISP to confirm the availability of a Public IP address service prior to purchase to ensure full remote access system funtionslity can be achieved.